Aloha WhatsApp delivers "Rich Media" content directly to customer's smartphone, considerably reducing costs by replacing or reducing the usage of totems and displays.
Advantage of waiting times
Customers no longer have to physically wait in line to receive service. They can do it remotely while browsing the store, increasing the possibilities of Cross & Up-Selling.
New marketing and sales opportunities
Delivers personalized Rich Media content without any cost in a 24-hour window, which can be virally shared through various social networking features.
Our solutions
Virtual queue and mobile ticket
No printed ticket required! Customers enter a virtual queue and receive a digital ticket on their smartphones.
Sending and viralization of content
24-hour window for sending personalized messages for free.
Remote waiting
Customers wait in a virtual queue, inside or outside the store, taking advantage of their time.
Main features
Aloha WhatsApp optimizes customer’s experience by offering:
Prior Appointment
Schedule a physical visit or virtual appointment in advance.
Check-in
Enter a virtual queue using methods such as QR codes or Bluetooth beacons.
Mobile Ticket
No need for a physical ticket, receive a mobile identifier that will get listed in the virtual queue.
Notifications
Receive notifications on your smartphone to monitor the progress and status of the turn.
Call
A notification letting the customer know it's their turn, where, and who will attend them.
Customer support
Receive in-person service at the store or remotely through a video call.
Feedback
Complete satisfaction surveys that provide feedback to the company.
24-hour marketing
A 24-hour window to receive exclusive content such as special offers and promotions.
Prior Appointment
Schedule a physical visit or virtual appointment in advance.
Check-in
Enter a virtual queue using methods such as QR codes or Bluetooth beacons.
Mobile Ticket
No need for a physical ticket, receive a mobile identifier that will get listed in the virtual queue.
Notifications
Receive notifications on your smartphone to monitor the progress and status of the turn.
Call
A notification letting the customer know it's their turn, where, and who will attend them.
Customer support
Receive in-person service at the store or remotely through a video call.
Feedback
Complete satisfaction surveys that provide feedback to the company.
24-hour marketing
A 24-hour window to receive exclusive content such as special offers and promotions.
Great benefits
Discover everything Aloha WhatsApp has to offer you.
Improve your customer experiences
Quick and simple process.
No previous installation required.
Almost none learning curve.
Highly committed users to the App.
Sales and marketing opportunities
Custom offers.
Multimedia content such as photos, videos, audios, maps, links and so on.
Viralisation (share + stories)
Other advantages
Cost-savings in totems and displays.
Performance and customer data.
Biosecurity risk reduction.
and many more.
Improve your customer experiences
Quick and simple process.
No previous installation required
Almost none learning curve.
Highly committed users to the App.
Sales and marketing opportunities
Custom offers.
Multimedia content such as photos, videos, audios, maps, links and so on.
Discover how Aloha WhatsApp can help in reducing costs and increasing your sales with personalized and virally shareable content directly on your customers' smartphones.